Our 60-day guarantee
Every order from PeptidesVerified is covered by our 60-day money-back guarantee. If you're not satisfied for any reason within 60 days of receiving your order, we refund in full.
How to request a refund
- WhatsApp us at +44 7490 300 294 or email contact@peptidesverified.co.uk with your order number.
- Let us know the reason (optional but helps us improve).
- We respond within 24 hours with return instructions.
- Ship the unused portion back. Return shipping is at your cost unless the product was faulty.
- Once received (3–5 business days), we process your refund within 3 business days.
What qualifies
- You're not satisfied with the product
- You experienced side effects that made you stop
- The product arrived damaged, wrong, or defective
- You changed your mind
What doesn't
- Requests made after 60 days from delivery
- Products contaminated or improperly stored
- Vials that have been fully used
Damaged or wrong item
If your order arrives damaged or you received the wrong item, we ship a free replacement immediately — no return needed. Just photograph the issue and email us within 48 hours.
Refund method
Refunds return to your original payment method:
- Fena bank transfer: 3–5 business days
- Cryptocurrency: 24–48 hours
Your consumer rights: This policy is in addition to your statutory rights under UK and EU consumer law. Nothing here limits your legal rights.
Questions
Email contact@peptidesverified.co.uk or WhatsApp us at +44 7490 300 294.
